Assistant Director of Care (ADOC)

Job Description

Mission:
Reporting to the Director of Care, the Assistant Director of care (ADOC) is a highly skilled
leader who contributes to Extendicare’s purpose of Helping People Live Better by supporting 
and leading a high-performing team dedicated to delivering safe, high-quality, and 
compassionate care to all residents.
Under the direction of the Director of Care, the ADOC leads and provides oversight for
assigned clinical areas as per Extendicare’s model of care and collaborates with other 
members of the care team to ensure exceptional resident centered care and best practices 
are consistent with Extendicare, Accreditation standards, and all regulations.
The ADOC will engage with residents and families and promote a customer service 
philosophy to continuously improve resident satisfaction and achieve our mission to provide 
people with the care they need, wherever they call home.

Key Outcomes: • Serve as a strong advocate for resident safety and ongoing improvement of quality care. • Attain high resident and family engagement as measured through Experience Survey results, by caring for each person as we would our own family. • Consistently meet or exceed all quality and clinical indicators for residents, in alignment with organizational and legislative guidelines, through the effective execution of required clinical programs. • Foster a positive culture of employee experience, driving an increase in overall employee engagement compared to the previous year. • Ensure adherence to all regulatory requirements on quality and clinical programs, as well as organizational and Accreditation standards, policies, and procedures.

Key Responsibilities: In collaboration with the Director of Care: • Manage- Manage assigned program areas as per Extendicare’s Model of Care, ensuring effective implementation and performance ofthe programs in compliance with legislative and professional standards. • Identify- Risk and mitigation strategies and escalate and manage as appropriate in collaboration with organizational teams and departments. • Comply- Monitor and ensure compliance with all regulations, licensing requirements, accreditation standards and labour and employment standards, including timely investigations and consistent action planning.

Collaborate- Actively participate and collaborate with the Director of Care, interdisciplinary team, and consult with care staff, residents and families to deliverand optimize resident care. • Quality- Lead in the development, implementation, and oversight of quality improvement initiatives within the home to achieve successful outcomes and meet established goals. • Community Partnership- Engage with vendors on quality initiatives and training requirements and collaborate with community health partners for the betterment of resident care. • Cultivate- Foster professional growth and engagement of team members through mentorship, training, and development initiatives to enhance team performance in partnership with DOC to build a strong organizational culture. This includes identifying skill gaps, providing coaching and feedback and encouraging continuous learning. • Values Alignment- Uphold and promote the organization’s Mission, Vision and Values and Philosophy regarding Ethics, Morality and Integrity • Customer Service- Through employing the customer service mindset, accept and respond to feedback (complaints, recognition or suggestions) from residents, families, vendors and team members with acknowledgement and empathy.

Qualifications:

• Minimum of three (3) years of experience working as Registered staff in the long-term care sector, plus, minimum of one (1) year experience in a managerial or supervisory capacity in LTC. • Current and unrestricted registration/licensing and practice as a Registered Nurse with the applicable Provincial licensing body. • Bachelor of Nursing • Current CPR certification is required. • Demonstrated leadership, communication skills and interpersonal skills. • Experience in the use of EHR systems, specifically Point Click Care and Point of Care. • Proficiency in Microsoft Office Suite. • Proven history of leading quality improvement initiatives and achieving positive resident outcomes. • Demonstrated team building and time management skills. • Strong Clinical skills.

Time Type:

At Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.​

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We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

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Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.​

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We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.​

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Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We gladly accommodate the needs of applicants throughout all stages of recruitment and selection upon request.​